Compliance and data protection
Effectively protecting privacy by stopping unsolicited commercial communications.
On behalf of the companies we represent, we handle claims against those who send commercial email without consent. We act under Spanish e-commerce law (LSSI-CE) and the GDPR.
What we do
We document the infringement
We gather the technical evidence of the unsolicited email: sender, headers, date and content, with an integrity hash.
We claim out of court
We formally notify the sender and offer an out-of-court settlement to resolve the matter before any administrative or judicial route.
We escalate if ignored
If it is not settled, we prepare the complaint before the Spanish Data Protection Agency and the abuse reports to the sender's provider, host and registrar.
A serious, traceable and lawful process
Every case has a reference number, a verifiable timeline and a portal where the notified party can review the evidence, the legal framework and their options. No empty threats: only what the law allows and what we actually do.
Legal basis
Law 34/2002 (LSSI-CE), articles 21 and 38 · Regulation (EU) 2016/679 (GDPR), articles 6, 82 and 83.